Parts information for many discontinued models can be found through the Technical Documents section of the site. Here you can enter the model number in the search box to see if it is available. If you do not have the model number, you can browse for your product type to see what faucet you have. The Browse for your Product option produces images of faucets that fit the description selected. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams can usually be found in the Installation Instructions document.

Some older models are not available on our site. We'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available for your faucet, phone 1-800-438-6673 or e-mail us.

You can request replacement parts for your Peerless product in the following ways: 

1. You can e-mail our Customer Service team at CustomerService@peerlessfaucet.com.
2. You can click here to send a message directly to Customer Service.
3. You can pick up the phone and call our Customer Service representatives at 1-800-438-6673. As soon as representative answers, he or she should be able to help you obtain the missing parts.
4. Many Peerless distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Within six to eight working days. Check your email inbox for order and shipping notification and tracking.  Most orders go out within one to two days.  We apologize if your order is delayed. 

Please contact us with the order number if it has been over 8 business days.

If you received your parts from Peerless, please contact us at 1-800-438-6673 or contact us by e-mail.

If you bought the product from your local seller, returning to them is the quickest solution.

Otherwise, you may request additional faucet parts in a variety of ways.

1. You can write us a letter. Tell us what the model number is, tell us where and when the faucet was purchased, and tell us who installed the faucet. Then mail your letter to: Peerless Faucet Company, Attn: Product Service, 55 E. 111th St., Indianapolis, IN 46280
2. You can e-mail our Customer Service team at CustomerService@peerlessfaucet.com.
3. You can click here to send a message directly to Customer Service.
4. You can pick up the phone and call our Customer Service representatives at 1-800-438-6673. As soon as representative answers, he or she should be able to help you obtain the missing parts.
    

You can buy genuine Peerless Parts the following ways:

1. Phone 1-800-438-6673.
2. E-mail us for assistance.
3. Contact a professionally licensed plumber.