Warranty FAQs

We've been building faucets for nearly half a century. And in that time, we've solved plenty of riddles for homeowners and pros alike. We've gathered some of our most-asked questions to life a little easier for you.

Warranty

Does the Peerless Faucet Lifetime Limited Warranty cover my plumber's labor charges to install the replacement part or replace my faucet?

Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty.

My faucet is old. Is it covered by The Peerless Faucet Lifetime Limited Warranty?

Peerless faucets had a 5-year warranty from 1971 to 1982; a 10-year warranty from 1982 to 1986; a 15-year warranty from 1986 to 1988; and a limited lifetime warranty from 1988 to the present.

What does Peerless mean when it says it offers a Limited Warranty?

All parts and finishes of this Peerless® faucet are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. For commercial purchasers, the warranty period is ten (10) years for multi-family residential (apartments and condominiums) and five (5) years for all other commercial uses, in each case from the date of purchase.

Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. Peerless Faucet Company shall not be liable for any damage to the faucet resulting from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), freezing water, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. Peerless Faucet Company recommends using a professional plumber for all installation and repair. We also recommend that you use only genuine Peerless® replacement parts.

With a Limited Warranty, do I receive a new faucet with my warranty claim?

Only if your faucet can’t be repaired with replacement parts. Our warranty covers replacement of any defective parts, whether function or finish is the issue. And if your faucet can be repaired with parts, those parts will be sent to you at no charge. If your faucet cannot be repaired with replacement parts, and if your faucet is still under warranty, then Peerless will replace your old faucet with a new one.